Bureaucratic Arrangement in the Government Administration Process Towards the Concept of Public Service Based on Good Governance

Arifuddin N

Abstract


The bureaucracy arrangement in the government administration process studied in this research is how the role of the bureaucracy in the government administration process and the factors that influence the bureaucracy in the government administration process. This research is an empirical juridical legal research, by looking directly at the legal behavior of bureaucratic officials. Legal materials obtained regarding the structuring of government administration processes in Maros Regency are analyzed to find solutions to the problems faced. The results showed that the bureaucratic arrangement in the government administration process in Maros Regency, can be seen from the administrative management process by looking at the level of ease of service procedures, speed in service, low costs charged to the people, professionalism of officials in providing services. That the Maros Regency government in realizing the governance administration process has been running even though it is still not optimal. This is because there are still irregularities that occur in terms of public services to the community, although this is still in the stage of reforming towards excellent service standards. The influencing factor in the implementation of the bureaucracy in the implementation of public services in Maros Regency in serving the community is the availability of sufficient budget to support the operational implementation of public services. And the inhibiting factor is the service procedure factor, in addition to the lack of facilities and infrastructure

Keywords


Government Administration Bureaucracy Arrangement; Maros Regency Regional Governance Law

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References


Books

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Interview

Administrative Section of the Population and Civil Registry Office of Maros Regency, Interview by, Arifuddin.N (20 Januari 2020).

Assistant I Governance law Administration of Maros Regency, Interview by Arifuddin N, (14 Januari 2020)

Department of Population and Civil Registration, Maros Regency, Interview, by Arifuddin.N (16 Januari 2020)

Head of the financial sub-section of The Office of Populations Civil Registration Maros Regency, Interview by Arifuddin.N, (28 Januari 2020)

The Indonesian Electronic Identity Card in The Office of Population's Civil Registration Maros Regency, Interview by Arifuddin.N (28 Januari 2020

Law and Regulation

Law Number 22 of 1999 concerning Regional Administrations

Law Number 32 of 2004 concerning Regional Administrations

Law Number 25 of 2009 concerning Public Service Law

Law Number 23 of 2014 concerning Regional Administrations

Law Number 30 of 2014 concerning Government Administration




DOI: https://doi.org/10.32801/lamlaj.v6i2.271

DOI (PDF): https://doi.org/10.32801/lamlaj.v6i2.271.g239

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